Payment Policy

This policy explains payment authorization, charges, taxes, refunds, and payment security for purchases made through vokela.shop.

Accepted payment methods

Available payment methods are displayed at checkout. They may include major credit and debit cards and accelerated payment methods supported by Shopify Payments or another approved payment provider. Availability may vary by device, order, or customer location.

Currency and taxes

All prices and charges are shown in U.S. dollars unless stated otherwise. Applicable sales tax is calculated at checkout based on the items and delivery information. Customers are responsible for providing accurate billing and tax-related information.

Authorization and capture

By submitting an order, you authorize Fleet Farm and its payment providers to validate the payment method and charge the amount shown at checkout. A temporary authorization hold may appear before a payment is finalized. Your financial institution controls when a declined, voided, or expired authorization disappears.

Payment review

Orders may be delayed, declined, or canceled if payment cannot be authorized, information cannot be verified, or fraud-prevention checks identify unusual activity. We may request reasonable verification but will never ask you to send a full payment card number or password by email.

Refunds

Approved refunds are returned to the original payment method. Processing time after approval depends on the payment provider and financial institution and may take up to 10 business days. We cannot redirect a refund to a different account or payment method.

Payment security

Payment information is processed through approved payment providers and secure checkout services. Do not email payment card data. If you believe an unauthorized charge occurred, contact your financial institution and notify us promptly.