Contact information

Fleet Farm provides customer support for orders placed through vokela.shop.

Customer support

Email: support@vokela.shop

Mailing and return address: 3035 W. Wisconsin Ave, Appleton, WI 54914, United States

Customer service hours: Monday through Friday, 10:00 AM to 6:00 PM Eastern Time, excluding U.S. federal holidays

Information to include

For faster assistance, include your full name, order number, the email address used for the order, and a clear description of the request. For damage or incorrect-item reports, attach clear photos when possible. Do not email payment card numbers, account passwords, or other unnecessary sensitive information.

Response times

Messages are reviewed during customer service hours. We aim to respond within 1 to 2 business days. Complex delivery, payment, fraud, or return investigations may require additional time.